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gyo seedbank phone number

Depending on where your location in the World, GYO Seedbanks offers a paid shipping plan to its customers. And shipping fees start at $9.99 and can be tracked. When an order is tracked, it automatically is converted to use the International Tracked and Signed accepted model of delivery, where the customer is expected to sign at the delivery address registered at the checkout site.
Orders are shipped using priority airmail and is delivered to the customers within 10 to 14 days depending on the location and quantity of merchandise ordered. At most, orders can take up to 30 days, depending on your location in the World.
Customers also have the option to add insurance to their shipment and this is displayed as an upgrade feature known as Protected.

While GYO seedbank distributes and sells marijuana seeds and accessories to any location in the World, it is physically located in the UK and Spain.

#2 FREE Shipping

GYO seedbank accepts returns provided the customers meet the requested requirements.
#1 That the return gets to them within 28 days after the item has been shipped.
#2 The Beanbox Shrinkwrap (which is the GYO seedbank certified packaging) is properly in place and has not been tampered with.
#3 That a support ticket is opened which shows the reasons for the return and must be made before the item is sent back. GYO seedbank holds every right to approve or reject your request, and when the request is approved, an RMA (Return Merchandise approval) is sent to the customer before any shipping return is to be made. If these steps aren’t followed, GYO may reject the return if it’s sent.

#1 Login to the GYO dashboard, creating a support ticket. The ticket will contain details of the order and why you’ll want to return the item.
#2 Make sure the item is packed correctly, preventing it from getting damaged on its way back.
#3 Make sure the packaged item is sealed appropriately to avoid loss or theft during transit.
#4 State the return address boldly on your package you wish to deliver.
#5 Ensure that all necessary postage is paid before the return of the item. GYO Seedbank doesn’t cover the cost for returns.
#6 Ensure that a proper signature service is used to ensure proof of delivery and proof of posting.
#7 GYO seedbank will not be held liable for the returned shipment. Meaning, GYO will not be responsible for tracking and insurance of the returned item on its way back.

Delivery times vary depending upon where you’re located. As a general guideline, the following estimated delivery times apply:
As stated above, GYO delivery time is dependent on a lot of factors, which include your location and mailing service used. Here is general listing stating the delivery time of varied locations
Shipping time/duration
Delivery to anywhere in the World – 7 to 10 days
Delivery to European Countries – 3 to 7 days
Delivery to anywhere in the UK – 3 to 5 days
Note that these time variables are not fixed and is subject to external influences, which include mail carriers and sometimes weather.
All mailing carriers have up to 30 days to deliver your item; while this occurs rarely, you should wait the whole 30 days before you report your item missing or not delivered.

Were very sorry to hear that your goods have not yet been delivered. Please complete in full your non-receipt claim form. You can find this form by following this link and the subsequent instructions. Once we receive your completed form the claim will be reviewed by our despatch team. Please note that a claim form must be completed before a reship can be authorised." So like a fucktard, I fill out the online "Non receipt form" and submit it. Then 25 June 2019 "Orla" sends this "We have received your completed non-receipt claim form and your replacements will be despatched as soon as possible." I receive this message while having lunch with a friend of mine that happens to work for the U.S.P.S., and I show him the messages, he looks at me and tells me I got shafted, and laughs and says "No tracking number huh", my response "I hope you choke on your steak. Ill wait until you turn a nice shade of blue, before I help you." I reply to the message asking does it come with a tracking number? I get a return message from "Natalia" – "I am delighted to inform you that once it is dispatched I will contact you with the tracking details." that message was on 28 June 2019, and the last one so far. Still waiting for that message it was "despatched" or "dispatched" and a tracking number, it is now 01 July 2019. I think Ill go play the lotto, I got a better chance of winning. Oh by the way after my first orders with the other seed banks, Ive made additional orders with them, and still got them within 7 to 10 days. So is GYO seed bank legit? Draw your own conclusion. Heres one more tip, take notice on the website. Notice that only five star reviews are showing up and no other ratings (YotPo is their fixer), also Facebook search them, youll find some interesting experiences there.

**working/business days – are days from Monday to Friday which exclude public holidays."

GYO Seedbank esta en la lista como "gris" en el SeedFinder. Esto significa que que no tiene mucho informacion acerca de este banco de semillas – que debe tener el objetivo de la facilidad de revisiones o probar por si mismo a su propio riesgo.

guest Estados Unidos, Septiembre 2019

En una escala de entre 0 a 10 puntos, basado en 3 opiniones de usuarios.

Ordered one seed from GYO, germd really quick, really excited for my first grow, will be ordering from them again.

Not a bad seedbank. Most orders were good, last one had 50% duds. Might buy again.

Im surprised, because last I remember, I clicked on to the U.S. GYO site, so the whole time, Ive been dealing with a U.K. site (WTF over. ), in addition I have to go by a U.K. workday calendar. Then I get this from "Molly" – "We truly understand your concern. However, please note that the delivery could take up to 30 business days, unfortunately, we cannot speed up the mail services. If your goods do not arrive till the 17th June we will resend them. Once again, we deeply apologize for the inconvenience." So now we have gone from, 2 to 3 weeks to a full blown 30 days. Fast forward to 19 June 2019, I give it a two day lee way, and guess what? Still no delivery. I generate another ticket, informing them that nothing has come in. This time "Natalia" sends me a response "

NEVER!! Order from GYO seed bank. They r a rip off!! They stole 200 bucks from me. I’m gunna report them to the better Business bureau!! They r the worst company if they even r a company?? Once u order you will never hear from them again and no seeds.. and if ur lucky enough to get seeds they r not the seeds u order!! Anyway please people never order from this GYO.. they are frauds.

Just a waste of electricity ,water and time Stay away . Bad customer service . Bad seeds .. no refund and they won't reply .. just a bunch of incompetent

I ordered 10 auto flower seeds from GYO. It took almost 3 months to get my order, and all 10 of the seeds were duds they refused to give any money back. And they have stopped responding to my emails. I normally order from seedsman.com, but they only accept bitcoin now. I guess I’ll just have to start buying that, worst experience ever they were also supposed to be good outdoor growing auto flowers and They were all junk I’ve been growing for 20 years so it’s not a novice mistake just a garbage company with garbage product and I’m out over $100

NEVER!

I’d give zero stars if I could. Spent nearly a hundred dollars for an order that never arrived and when I emailed to try to rectify the issue all I got was “maybe someone else in your family took the order” I live alone. Total scam. Don’t be fooled!

All of a sudden there is a change of ownership and now your "eucalyptus points" that you were "promised" would hold true to their value when you initially made your purchase, no longer count. Literally, just pulled the rug out on it and told me that "we will bring in back in the future but your points don't count anymore". But that didn't stop them from sending out a reminder of those "useless" points balance a week or two ago,"just a click away from our new site! But those balance points we emailed you about don't count anymore, never-mind us having the point system still in place! Lol sorry :)".

I have been stolen from to the tune of 55,500 eucalyptus points.

Horrible customer service. Also, after I submitted my order it sent me a ticket number but it never processed
After waiting 3 weeks expecting my seeds. I call and they said it was never processed. After I emailed and cancelled, email from Natasha, emailed back and said, "I am pleased to inform you that you order has been cancelled."